Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help team is educated to easily deal with all our Linux hosting service customers’ inquiries and advice inquiries. Through our ticketing system, you’ll be able to supply your inquiry and a support staff member will return to you in less than max 1 hour. Basically, practice proves that the ordinary solution period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is delivered by a team of educated consultants who will be able to respond to your inquiry in a timely manner. You could make contact with the tech support team staff by opening a help support ticket from your Hosting Control Panel or by submitting us an e–mail message. On business days, you can also contact us on the phone or use the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guidance while performing tasks within the Control Panel, you are able to always press the Help key and pick your problem in the selection of content articles that will came up. We have also turned almost all posts into educational videos. The collection of video lessons will load if you click on the Videos press button present in each section.