Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center section built into our Hosting Control Panel. It boasts a comprehensive knowledge base with commonly asked questions and comprehensive help articles contributed by our proficient client support staff.

  • Top quality support service
  • Educational Videos

  • If you would rather see how a task is completed or how a problem is sorted out, rather than just reading about it, have a look at our compilation of instructional video tutorials. They cover different issues and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 tech support service and a 60–minute response time guarantee. Our skillful customer service technicians will be online for you 7 days a week to reply to your queries and to rectify any issue that you may face. Just submit a helpdesk ticket from the Help Center section and we’ll respond to you immediately.