Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Guarantee

  • Each ticket you send to our tech support crew will be answered within about 1 hour. All basic issues shall be addressed immediately. Nonetheless, if the support question you have submitted needs the assistance of a licensed admin technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Client Assistance Service

  • We are on–line for you around the clock to give you help and technical support as well as to help you with any issue that you could encounter when handling your virtual server. We’ll support all installed in advance software packages, including your Operating System, server administration panel (with respect to the VPS type) and the Hosting Control Panel produced entirely by our company.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Hosting Control Panel that comes completely free with your virtual server, you will find an information–rich Help zone, incorporating all you should be aware of when taking care of your internet sites and software packages. We have added a wide selection of how to reports and video tutorials that display the important web site supervision responsibilities in an easy to read fashion.