Q: Why do I need to transfer my site? What does web site migration involve?
A: When your present hosting provider can no longer satisfy the needs of your website, or when you undergo constant downtime, or if you have to wait for hours for the customer service staff to respond back to you, it may be a clever idea to switch your hosting provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your future provider. At CloudsMagic, we are aware that this can often be hard & time–consuming. For this reason, we will do all that for you at no cost!Our skillful technical staff representatives will transfer your site content from your present hosting provider to us. Our techs have broad experience with web site migration and can handle everything – from an ordinary WordPress–driven weblog or Joomla™ CMS–powered web site, to a highly complex, custom–made web application.
Q: Just how long will the web site migration procedure take?
A: We try to carry out all web site migrations as quickly as possible. Yet, we do not have a fixed time frame for web site migrations. There are several facets that you need to take into consideration – the actual size of your web site and the workload of our website migration staff, etc. We always try to implement each migration in less than 48 hours. With less sizeable sites, our staff usually manages to finish in under 24 hours.
Q: Do you need something from me before you start transferring my web site?
A: We’ll require the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my website?
A: Your site will work exactly like it did before with your old hosting provider. After we have completed the migration, your website will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning properly, all you will need to do is change the name server resource records corresponding to your domain name. Your website will be migrated over to us with no downtime.
Q: Will my current hosting provider need to do anything?
A: Nope. We will never touch base with your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Which hosting providers can you transfer website content from?
A: Yup. We support all standard Linux–based web hosting platforms. We do not support Windows–powered hosting platforms, since we do not provide Windows hosting solutions ourselves.Additionally, we do not support proprietary site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.